Supporter Care Admin Support Volunteer (Project Support)

The aim of this role is to work within a team to ensure the smooth running of the Fundraising Office. The Supporter Care team ensure money is banked, supporters thanked, and donations are processed quickly and accurately in order to generate as much money as possible for CHAS. Funds raised enable us to support children with a life-shortening condition across Scotland.

How much time should I offer?

One half day per week. The time commitment is flexible, and you can discuss this with your supervisor.

What ongoing learning/support/guidance will I receive?

It’s important to us that you feel happy, safe and confident in your role. As a CHAS volunteer you will be invited to complete a short core learning package that is tailored to your role. We are always developing new opportunities for volunteers to learn and offer a range of options for volunteers.

We have also partnered with the Skills Network to offer all our volunteers the chance to develop new skills and explore further learning opportunities.

What are the benefits to the children and families supported by CHAS?

Supporter Care volunteers are often the first point of contact for families and supporters, so a friendly, warm response at the end of the phone or in person can help to make a big difference to their impression and overall experience of CHAS. Supporting the CHAS Fundraising Team with administrative tasks helps to ensure that filing is up to date and paperwork managed appropriately, enabling CHAS to raise as much money as possible for children with a life-shortening condition.

What else should I know?

We will pay your out of pocket expenses in line with the CHAS volunteer expenses policy.

CHAS is committed to providing a quality volunteering experience to all volunteers, free from discrimination and prejudice. Ensuring that CHAS is an equal, diverse, and inclusive organisation improves the quality of care we provide, helps us reach more families and children, and maximises a wide variety of knowledge, experience and expertise.

We welcome volunteer applications from those who are refugees, asylum seekers, benefit claimants and those with a disability. We can provide more information about your eligibility to volunteer and any reasonable adjustments we can put in place to ensure your volunteering experience is a positive one.

What’s the next step?

If you’re interested in the role you can apply online or if you have any questions, please contact the Volunteering Team at volunteering@chas.org.uk or 01577 866065.